What is an Escape Room?
An escape game is a real-life experience where participants are locked in a room and must use elements of the room, the group’s collective knowledge, and wits to discover clues, solve puzzles, and escape and/or find the missing item within a set amount of time.
Can we add more players?
Yes! Our games are all private. You can show up with more players and pay for the difference when you get there!
Can we change our reservation?
We understand that things happen sometime, however, our game is private. If you cannot show up, we will lost the whole 2 hours. To reschedule, please notice us by phone call or email at least 24 hours prior to event time. Otherwise, we cannot change it. Sorry about the inconvenience.
Can we cancel our reservation?
To cancel your reservation with refund, please notice us by phone call or email at least 72 hours prior to event time. Otherwise, we cannot issue the refund. (By noticing us 24 hours prior to event time, you still have the chance to reschedule.) Sorry about the inconvenience.
*All approved refunds are subject to an admin fee to offset our costs ($5 or 2% of refund amount, whichever is higher.)
Are the games friendly to kids?
The answer is “YES”! There is no age limit. Our rooms were all designed as family friendly. You could choose your favorite storyline, but all the rooms are good for any age of family, friends, kids birthday, co-worker team bonding activity!
How many hints will be provided?
Unlimited! Because our goal is bringing fun to you and your team, you could decide the number of hints, even the difficulty of the game! (If you want to challenge the record, you have to escape with 1 or 0 hint!)
When Will the New Rooms Open to Public?
What Is the Success Rate of Each Room?
The success rate is about 30-40% depended on how many people in the group. However, we do not limit the hint times. We also reserve one hour between game and game, which means we could provide a few extra time. Therefore, you could reach the end if you want to!
What Is the Best Number of Players for Each Room?
The limit number is 2-10 for each room. For adults, we recommend 4-8 people to have more fun. More people could come up with more excellent ideas to solve the puzzle!
How Can I Book for Special Event like Birthday Party?
You could email to [email protected], or call us at (626) 820-9848 in business hours. We could block the timeslots you choose, help you on the decoration and surprise preparation, even on non-business hours!!